What price privacy?

Consumers are worried about the safety of their personal information and how it is being used – and rightly so.

When Europe's new privacy rules come into force across Europe by 2016, there will be far reaching consequences for businesses and consumers. EU residents will win the right to be forgotten and to demand that all copies of data companies hold on them be deleted. There will be compliance costs and hefty fines for security breaches, but there will be winners too. A digital single market will be created across Europe, and consumers will be able to dictate how their personal data is used. New markets will open up for personal information management services and brokers, as well as secure identities in cyberspace.

At a time of declining trust in financial services, new BT research has revealed that it is their bank consumers most trust to be the custodian of a single strong verification of their cyberidentity. Could the new rules offer a chance to rekindle trust and build loyalty?

Ian Carter
BT Global Banking and Financial Markets
ian.p.carter@bt.com

Whose data is it anyway?

When new Europe-wide privacy regulations come into force, could banks become the new custodians of personal customer data? asks Simon Deane-Johns ...Read More

Power to the people

The new privacy rules will open up new opportunities for business and consumers, says Ctrl-Shift's Alan Mitchell ...Read More

Share and share alike

Businesses and government must act to reduce consumer anxiety over information sharing, suggests a new report from think tank Demos ...Read More

Searching for an identity

Who do customers most trust to be the guardians of their identity in cyberspace? Surprise, surprise – it's their bank, writes Peter Gunning ...Read More

Banks hit by denial of service attacks

US banks have been targeted by Distributed Denial of Service (DDoS) attacks and are on heightened alert for cyber attacks ...Read More

That's one new bank account to go, please...

Six out of ten people say they would be more likely to change bank if they could keep their bank account number, says Which? ...Read More

Interbrand Best Global Brands Report 2012

There's good news and bad news for financial services in the brand consultancy's latest report ...Read More

Security of personal information and online payments top the list of consumer concerns

But they still don't change their passwords, a Eurobarometer survey reveals ...Read More

Creating identities for cyberspace

In recognition that there is a market for cyber identities, the UK Government announced that it will join the Open Identity Exchange ...Read More

SIBOS    29 October-1 November

INTEX Osaka, Japan

BT will be exhibiting at this key annual event for financial institutions. Visit the BT stand number 3C11 at this year's exhibition, or contact Chris Pickles for further information.

GARTNER SYMPOSIUM / ITxpo 2012    5-8 November 2012

Centre Convencions Internacional, Barcelona, Spain

BT is a Premier Sponsor and exhibitor at the world's most important annual gathering of CIOs and senior IT executives